Review the six steps from booking and payment through provider assignment, service, and follow-up.
Booking, provider assignment, service, and follow-up are tracked in the HomeKeep dashboard.
Enter bedrooms, bathrooms, cleaning type, access instructions, allergies, and other service notes. The starting price and tax are shown before payment.
Starting price and tax are shown before payment.
Book one cleaning or request a weekly, bi-weekly, or monthly schedule. Choose preferred dates and an arrival window. The previous cleaner is prioritized when available.
No contracts. Skip, reschedule, or cancel a clean anytime.
Provider matching begins after payment is confirmed. When a provider accepts, the dashboard shows the date, arrival window, provider name, and included service details.
Assignment and visit details appear in the dashboard.
The assigned cleaner arrives during the scheduled window with the required supplies. HomeKeep verifies required provider setup and background-check steps before job assignments are available.
Previous-cleaner preference depends on availability.
After every clean, your cleaner documents the work with before-and-after photos and notes. You get a digital report in your dashboard with a summary of what was done. If eligible cleaning work was missed, request a free re-clean within 24 hours.
Eligible missed cleaning can be reported within 24 hours for a no-charge re-clean review.
Manage everything from your dashboard: see upcoming cleans, rate each visit, leave notes for next time, and request a recurring schedule. Your previous cleaner is prioritized when available, but never guaranteed.
Updates via text, email, or your HomeKeep dashboard.
A typical look at the first few months, from your initial booking to a recurring schedule you can manage.
Cleaners complete required provider setup before accepting jobs. Eligible quality concerns can be reported within 24 hours.
HomeKeep reviews required setup and background-check steps before a cleaner can receive jobs.
Every cleaner must complete HomeKeep's required setup before their account can be activated for jobs.
Report eligible missed cleaning within 24 hours. HomeKeep reviews the request and arranges an approved re-clean at no additional charge.
We prioritize your previous cleaner when they're available, but cleaner and time-slot continuity are not guaranteed.
Pick a date and cleaning type. See your starting price, tax included up-front, before you book. HomeKeep matches the request with a vetted Vancouver cleaner.
Starting prices include tax · No contracts · Cancel anytime