Privacy Policy

Last updated: February 2026

HomeKeep (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our home maintenance subscription services in Metro Vancouver, BC.

Information We Collect

We collect information you provide directly, including:

Name, email address, phone number, and mailing address
Home details (address, property type, square footage, systems)
Payment information (processed securely via Stripe)
Service preferences, scheduling, and communication history

How We Use Your Information

To provide and manage your home maintenance subscription
To schedule and coordinate service visits
To communicate with you about your account and services
To improve our services and personalize your experience
To send seasonal maintenance tips and newsletters (with your consent)

Data Sharing

We share your relevant information with vetted service providers to fulfill your maintenance plan. We do not sell your personal data to third parties.

Data Security

We use industry-standard security measures to protect your data, including encryption, secure servers, and access controls.

Your Rights

Under Canadian privacy law (PIPEDA), you have the right to access, correct, or delete your personal information. Contact us at privacy@home-keep.ca to exercise these rights.

Contact

For privacy-related inquiries, email us at privacy@home-keep.ca.